Tourissimo Guest Pledge: Your Commitment to an Exceptional Tour Experience

At Tourissimo, we believe that the key to an extraordinary journey lies in the collective commitment of our guests to certain expectations and behaviors leading up to and during our tours. By adhering to this Guest Pledge, you contribute to the success and enjoyment of everyone on the tour, ensuring a memorable and enriching experience for all.

By paying your deposit and completing your guest info, you are committing to abide by the terms set forth in our Guest Pledge:

  • I have carefully selected a trip that aligns with my abilities, level of fitness, and overall health.
  • I have informed Tourissimo about any health issues, and I do not have any physical conditions or disabilities that could pose a risk to myself or my fellow travelers.
  • I possess a valid passport and all necessary visas, permits, certificates, and vaccinations required for travel.
  • I commit to thoroughly reviewing all pre-trip materials regarding clothing, medical prerequisites, and culturally-specific etiquette, including tipping.
  • I will limit my baggage to one suitcase and one small day bag/backpack.
  • I have read the tour summary and understand what is included and what is not.
  • I will promptly communicate any special requests, ensuring they are conveyed no later than 60 days prior to our departure. This includes dietary restrictions, medical necessities, and room preferences. While Tourissimo will make every effort to accommodate these requests, they cannot be guaranteed.
  • I will demonstrate respect for the laws and customs of Italy and any other countries we visit.
  • I will diligently adhere to environmental guidelines and regulations as directed by the guides.
  • I will honor the rights and privacy of fellow guests.
  • I understand that group travel necessitates compromise to accommodate the diverse desires, travel objectives, personalities, and physical capabilities of all members. Tourissimo guides may need to make spontaneous decisions, exercise good judgment, and/or reach consensus based on group dynamics. These decisions may not always satisfy each individual, but they are made with the collective interests of the group in mind.
  • I understand that travel doesn’t always go smoothly and that there is a chance I could face flight cancellations, delays, lost baggage, transportation strikes, or many other travel-related setbacks that could cause me to miss part of my trip.
  • I understand that if I miss my scheduled transfer that I am responsible to get myself to the tour location at my own expense and that while Tourissimo office staff and guides may be able to offer some advice, they are not always available to make calls for me or arrange services for me.
  • I acknowledge that Tourissimo reserves the right to decline service or ask an individual to leave a tour if their health or behavior could negatively impact the well-being or enjoyment of fellow guests.
  • I understand that venturing off the beaten path may limit access to medical facilities and emergency evacuation services. Consequently, it is my responsibility to obtain travel insurance that covers any expenses incurred during unforeseen emergencies.
  • I acknowledge that Tourissimo has no control over the weather conditions.
  • I will consistently wear a helmet while cycling.
  • I will not wear headphones while cycling.
  • I will not use cell phones while cycling (except for navigation with the provided Ride with GPS app).
  • I will consume alcohol responsibly.
  • I will be held accountable for any damages caused to hotel rooms.

Failure to consent to this Guest Agreement may result in dismissal from the tour, with the participant being responsible for their own expenses and no refund provided for the missed portion of the tour. Tourissimo reserves the right to decline or cancel a reservation if an individual's health or behavior jeopardizes the well-being or enjoyment of fellow guests.