Info We Need

It's all about you!

After you sign up and pay your deposit, you'll have access to forms you need to fill out to provide us with more info. Below we explain what info we need from you and why.

Hotel Room

Are you traveling alone? If you’ve been to Europe before, you probably know that a “single” room is much smaller than what you might be used to. Because of this, our standard is to give each single traveler a double room for single use (DUS). An additional charge for a DUS usually applies.

If you are traveling with someone else, you can request one bed (matrimoniale) or two. Please note that it is rare for a hotel room to have two big beds and you’ll most likely have twin beds.

You will be asked about your hotel room at the time of booking.

Passport Info

Italian Law requires that hotels collect ID information from each guest. To make group check-in at each hotel during the tour quicker and easier, we collect passport information from each guest ahead of time and provide it only to the hotels where you will stay on tour. You can send us a photocopy of the info page of your passport, or you can give us the following info:

Name as it appears on passport
Passport number
Passport dates of issue and expiry (day/month/year)
Date of birth (day/month/year)
Place of birth (city, state, country)
Nationality

I go by

If you prefer to be called by a different name than what appears on your passport, let us know.

Cell Phone Number

This can be used during tour if you need to be contacted.

Diet

It is important for us to know if you have any dietary issues or restrictions so we can inform restaurants and our guides ahead of time. Please also let us know if your dietary issue is a preference or a medical need.

Medical Conditions/Allergies

Please let our office know if you have any medical conditions or allergies that might affect you on tour. Also let us know if you have an accident or injury prior to your departure. We will also need to know about any medications that will need refridgeration.

Emergency Contact

Provide us with the name and contact info for a person back home (NOT on tour with you) who we can contact in case of emergency.

Travel Protection

We recommend you obtain travel insurance for your trip. Once you have, please provide us with the policy information.

Flight Info

We need your arrival and departure flight info (flight numbers, locations and times).

Type of Bicycle (Bike Tours)

See our Equipment Page for more information on our bikes. If you are unsure about which bike is best for you, contact us.

Pedals (Bike Tours)

If you clip in, we recommend that you bring your own pedals. We can provide SPD pedals upon request. We can also provide flat pedals or flat pedals with toe cages.

Types of Pedals and the Clip-in Dilemma

How to Clip-in and Survive

Seat/Saddle (Bike Tours)

You might decide to bring your own seat (also called a saddle). If not, one will be provided for you. We can also provide a gel seat cover upon request.

Rider Height (Bike Tours)

Please give us your height in centimeters.

Actual Frame Size (Bike Tours)

Please tell us the frame size of the bike you ride at home.

Other Bike and Equipment Info (Bike Tours)

You can provide additional info, such as the brand and model of bike you ride at home. You can also send us copies of a recent professional bike fitting if you have it.

How to Measure Yourself for a Bike Tour Rental Bike